Taking money out
Any electronic payment request to be made out of your account on 24 December must be received by us before 12.30pm to ensure it will be dealt with on the same day. Electronic Payment requests received by us after 12.30pm on 24 December will be dealt with on the next working day (27 December). The standard payment limits will still apply.
Any requests made over the phone must be made before 12.30pm on 24 December, any withdrawal request placed after that will be made the next working day (27 December).
Click here for more information on taking money out.
Paying money in
Unless your paying bank has any changes to its payment processing timescales, deposits made by electronic payment will not be affected.
Taking money out
Our branches will be closing at 12.30pm on 24 December 2024, so should you need to request an electronic payment, or a cash or cheque withdrawal you will need to visit the branch before this time. If you have a passbook, this must be submitted with your request.
The standard cash withdrawal limit of £500 per day will still apply.
Paying money in
If you would like to pay funds into your account at a branch on 24 December, you will need to visit the branch before 12.30pm. Please take your passbook into branch, so the transaction can be recorded.
Cheques
| Branch account | Postal accounts |
|---|---|
| Cheques deposited at a branch before they close or 24 December will begin to earn interest the same day. The branches will re-open on 27 December. | Cheques received before 12.30pm on 24 December will start earning interest the same day. We will not receive any post between 12.30pm on 24 December and the next working day (27 December). |
Please note that standard business practice will resume as normal from Wednesday 27 December 2024.